Andrea
10/10
Italy 🇮🇹
FANTASTIC!
Pros: We had a wonderful stay at Hotel Grad Otočec. The property is truly magical, a beautiful castle set along a river and surrounded by nature, perfect for relaxing and enjoying outdoor activities. The rooms are clean, spacious, and very comfortable, while the common areas are cozy and well maintained. The hotel restaurant is excellent, offering outstanding cuisine and a high-quality dining experience. The real highlight of our stay was the staff: extremely professional, kind, and genuinely helpful. A level of service that is rare to find nowadays. A true five-star experience, especially ideal for couples looking for a romantic and relaxing getaway.
Igor
10/10
United Kingdom 🇬🇧
Pros: Our third visit, everything is amazung , staff, food and so much to see and do.
Rob
10/10
Bulgaria 🇧🇬
Pros: There are some places in life that leave an imprint on your soul—and this hotel is one of them. It’s where we celebrated the first night of our honeymoon, and it exceeded every expectation we had. From the moment we arrived, we were wrapped in warmth, kindness, and elegance. The service was truly celebrity-level, but delivered with such grace and heart that we felt genuinely cared for. Every detail—from the comfort of the room to the exquisite food—was flawless. But it was the atmosphere, the thoughtfulness, and the human connection that made it unforgettable. This isn’t just a hotel. It’s an experience, a sanctuary, a celebration of everything beautiful about hospitality. We’ll cherish the memories we made here forever—and we know we’ll return again. Because places like this aren’t just visited, they’re felt. Thank you for giving us the perfect start to our new chapter.
Muriel
10/10
Croatia 🇭🇷
Wonderful
Pros: The staff was excellent — attentive and welcoming. However, the true highlight is the castle itself. Our room was spacious, impeccably clean, and thoughtfully prepared. Additionally, the location is both beautiful and peaceful, especially at this time of year, making it the perfect retreat.
Cons: The restaurant menu could be slightly improved, particularly with more options for children, which would be helpful for families traveling with kids. That said, please don’t get me wrong — the food itself was absolutely outstanding!
Martyn
9/10
United Kingdom 🇬🇧
Stunning Location
Pros: Stunning location, great looking castle hotel with very friendly and helpful staff.
Cons: Although the room was stylish and a good size, the bathroom in comparison was very small and not very well lit … water could have been hotter.
Roderique
9/10
Australia 🇦🇺
Awesome stay at a fairy tale castle. The perfect end to our stay in Slovenia!
Pros: Location and ambience were brilliant. Staff was exceptional! Best customer service ever. Access to the sauna and pool at sports centre.
Cons: Should include on information sheet about the automatic drying of bath tub and also the quirks of Google maps to get to the Toplice thermal baths.